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Questions related to Future Cruise Credit (COVID-19)

You can redeem your Future Cruise Credit online, by calling us, or through your Travel Advisor. Here’s how to redeem online for new bookings: Find the sailing that you are interested in. Select your cabin type and location. Proceed to the payment pag...
If you wish to cancel with our Cruise with Confidence program: Please opt-in here, and we’ll take care of the rest! After you submit the form, we’ll verify that your reservation qualifies for this program. If it does, we’ll automatically cancel your ...
If the cruise fare on your new booking exceeds the Future Cruise Credit’s value, you will have to pay the difference. Alternatively, if the new cruise fare is lower than the Future Cruise Credit’s value, a new Future Cruise Credit will be issued for ...
Yes! Future Cruise Credits issued through the Cruise with Confidence program, or as part of our suspended operations due to COVID-19, can be used for any holiday sailing (Easter, Christmas, New Year’s), through December 31, 2021.
Both! You will receive your own Future Cruise Credit to the email on file and your Travel Advisor will receive information about your certificate as well. Please note: If you booked a Net Rate, we sent your Future Cruise Credit to your Travel Advisor...
Yes, you can use your Future Cruise Credit on an existing reservation. Just visit our Redemption page to get started.
If the cruise fare is less than the Future Cruise Credit amount, we will issue a new certificate for the remaining balance after you’ve completed your sailing. If the same guests from the cancelled sailing are rebooked on a new reservation, any remai...
Yes! If you’re sailing within a group booking, you can still redeem your Future Cruise Credit. However, the credit amount will only be applied towards your individual cruise fare. Please note: FCCs are redeemable towards cruise fare only and are not ...

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