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Questions related to Future Cruise Credit (COVID-19)

If Royal Caribbean cancelled your cruise as part of our COVID-19 operations suspension, you can expect to receive your Future Cruise Credit via email by: October 16th, 2020, if you were booked on one of the following sailings: Spectrum of the Seas Oc...
If you cancelled with our Cruise with Confidence program, your Future Cruise Credits can be used toward any cruise that sets sail through December 31, 2021 or 12 months from your cancellation date – whichever is further. If Royal Caribbean cancelled ...
Future Cruise Credits in most cases are nontransferable. This means that you cannot use someone else’s credit for your own cruise fare nor vice versa. Any remaining balance on your credit will automatically be created into a new certificate after you...
If you wish to cancel with our Cruise with Confidence program: Please opt-in here, and we’ll take care of the rest! After you submit the form, we’ll verify that your reservation qualifies for this program. If it does, we’ll automatically cancel your ...
If you opted in for Cruise with Confidence, you will have two Future Cruise Credits — the original Future Cruise Credit and your Cruise with Confidence Credit. Your original credit will be reinstated with the prior Future Cruise Credit amount, along ...
This amount will be based on your total cruise fare paid (or Cruisetour, if applicable). And, we’re giving you a little extra, knowing that this is such a unique circumstance.
If the cruise fare on your new booking exceeds the Future Cruise Credit’s value, you will have to pay the difference. Alternatively, if the new cruise fare is lower than the Future Cruise Credit’s value, a new Future Cruise Credit will be issued for ...
Yes! Future Cruise Credits issued through the Cruise with Confidence program, or as part of our suspended operations due to COVID-19, can be used for any holiday sailing (Easter, Christmas, New Year’s), through December 31, 2021.
 Given how fluid this situation is, and the opportunity to use the extra credit being offered, you have the option to request a refund by: December 31, 2021, if your sail date was on or before April 10, 2020, was April 11 – May 11, 2020, including: A...
Both! You will receive your own Future Cruise Credit to the email on file and your Travel Advisor will receive information about your certificate as well. Please note: If you booked a Net Rate, we sent your Future Cruise Credit to your Travel Advisor...
Yes, you can use your Future Cruise Credit on an existing reservation. Just visit our Redemption page to get started.
If the cruise fare is less than the Future Cruise Credit amount, we will issue a new certificate for the remaining balance after you’ve completed your sailing. If the same guests from the cancelled sailing are rebooked on a new reservation, any remai...
Yes! If you’re sailing within a group booking, you can still redeem your Future Cruise Credit. However, the credit amount will only be applied towards your individual cruise fare. Please note: FCCs are redeemable towards cruise fare only and are not ...

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