You may have been watching the news and have some concerns about your February 7th, 2020 sailing. We appreciate the CDC’s abundance of caution and their partnership. 

None of the four guests being tested by CDC showed any clinical signs or symptoms of coronavirus. One had tested positive onboard for Influenza A. Our records indicate the guests had not been in China since January 26. 

We have also been cleared by authorities to depart, as usual. However, to reassure concerned guests, we will delay our departure ‪until Saturday, February 8th, 2020, when we will receive the conclusive test results from CDC.

We know that you may be anxious about boarding the ship – we’re anxious too! So, we’ve decided to push our boarding to February 8th, 2020, at 5:00 PM EST, while we wait for the results from the CDC.

We’ve also made adjustments to our itinerary, which can be found below:

We’ll set sail from Cape Liberty at 10:00 PM on Saturday, February 8th instead of 3:00 PM on Friday, February 7th. Additionally, our visit to Port Canaveral will now be on February 11th from from 7:00 AM to 7:00 PM and to Perfect Day at CocoCay on February 12th from 8:00 AM to 6:00 PM. Unfortunately, we’ll be unable to visit Nassau, Bahamas.

2/7 Friday Cape Liberty, New Jersey -
2/8 Saturday Cruising Cape Liberty, New Jersey
2/9 Sunday Cruising Cruising
2/10 Monday Orlando (Port Canaveral), Florida Cruising
2/11 Tuesday Perfect Day at CocoCay Orlando (Port Canaveral), Florida
2/12 Wednesday Nassau, Bahamas Perfect Day at CocoCay
2/13 Thursday Cruising Cruising
2/14 Friday Cruising Cruising
2/15 Saturday Cape Liberty, New Jersey Cape Liberty, New Jersey

Given that we have shortened the sailing and modified the itinerary, you’ll receive a 2-day refund in the form of an onboard credit. Plus a pro-rated credit, in the value of 2 days, for any pre-purchased packages such as beverage, internet, or dining. Both credits will be added to your Onboard Account and can be used anywhere on the ship.

Please also take a minute to review our screening and boarding protocols. We have been working with medical experts, public health authorities, and local governments, and in alignment with new stricter CDC protocols, we are tightening our measures to protect guests and crew. These steps are intentionally conservative, and we apologize that they will inconvenience some of our guests.

Until further notice, all ships in the Royal Caribbean Cruises Ltd. fleet will adopt these health screening protocols:

Singapore Quantum of the Seas Changes

For our Quantum of the Seas sailings we will implement the below protocols in response to the announcement from the Singapore Government.

• All guests are required to remain in groups 5 while enjoying onboard public spaces, including restaurants and theatres.

• Up to 5 guests per cabin, except where individuals are all from the same household (i.e, same residential address), subject to the cabin’s maximum capacity.

• Dine-in is allowed with Group sizes of up to 5 persons regardless of household and are fully vaccinated (14 days post 2nd shot) or medically ineligible* (*only from 1 Dec onwards). Unvaccinated children aged 12 and below - born in 2009 or after - may be included in the group of 5 persons as long as all these children are from the same household.

• In response to the measures announced on 6 August 2021 by the Singapore government to transition towards Covid-19 resilience, we’ve updated some of Quantum of the Seas’ onboard protocols. The national move towards a vaccination-differentiated approach will apply on board, as it does on land, with fully vaccinated individuals, who have good protection against the risk of infection or severe illnesses, allowed to engage in a wider range of activities.

Effective for sailings 21 November 2021 forward, all adults, above 12 years old (13+), must be vaccinated at time of sailing – call us at +65 6675 0419 to adjust your sailing plans if you will not be vaccinated at time of sailing (we are no longer grandfathering in existing booking made prior to Oct 1, 2021).
As such, all guests will be required to show their vaccination status at check-in using government approved forms (TraceTogether App, HealthHub App, a hardcopy vaccination status from HealthHub or hardcopy vaccination card), in order to access a wider range of activities.

For sailings effective November 8th, 2021, through the month of November 2021, all guests are required to complete Antigen testing at the terminal on the day of sailing as part of the terminal experience prior to boarding the ship.

For sailings effective December 2, 2021, and after, all guests must complete an Antigen test the day of sailing. All guests will complete testing at the Raffles City Convention Centre before heading for the terminal for the cruise. All guests will register with Eurofins via the TrustOne website for an Antigen test that must be completed on sail day at the Raffles City Convention Centre. Guests should arrive to the Raffles City One Hour prior to terminal boarding time.

Guests sailing on Quantum of the Seas will be able to enjoy most onboard activities and entertainment options, with group sizes and access determined by the guests’ vaccination status. Social distancing measures will continue to apply.

Our proven measures and ability to deliver memorable and safe holidays is stronger than ever, having sailed over 85,000 guests since December 2020 without a single positive Covid-19 case. We continue to monitor the situation closely and remain committed to delivering our signature Royal Caribbean cruise vacation experience.

Please click here if you’d like to cancel your cruise and receive a Future Cruise Credit to use on a sailing departing on or before 31 December 2022 (cruise must be booked on or before 30 April 2022.)


Royal Caribbean Announces Summer Sailings

Last updated October 13th, 2021

Our guests and crew's safety and well-being are always our top priorities. We are excited to announce the return to service this summer for many of our ships. As we continue working on our Royal Comeback, we will continue to update you as we announce additional ships returning to service.

Ships returning to service:

Adventure of the Seas: June 12, 2021 departing from Nassau, Bahamas

Allure of the Seas: August 8, 2021 departing from Port Canaveral, Florida

Anthem of the Seas: July 7, 2021 departing from Southampton, United Kingdom

Brilliance of the Seas: December 16, 2021 departing from Tampa, Florida

Enchantment of the Seas: December 23, 2021 departing from Baltimore, Maryland

Explorer of the Seas: November 7, 2021 departing from San Juan, Puerto Rico

Freedom of the Seas: July 2, 2021 departing from Miami, Florida

Grandeur of the Seas: December 5, 2021 departing from Bridgetown, Barbados

Harmony of the Seas: August 15, 2021 departing from Barcelona, Spain & Civitavecchia (Rome), Italy

Independence of the Seas: August 15, 2021 departing from Galveston, Texas

Jewel of the Seas: July 10, 2021 departing from Limassol, Cyprus

Liberty of the Seas: October 3, 2021 departing from Galveston, Texas

Mariner of the Seas: August 23, 2021 departing from Port Canaveral, Florida

Navigator of the Seas: November 19, 2021 departing from Los Angeles, California

Oasis of the Seas: September 5, 2021 departing from Bayonne, New Jersey

Odyssey of the Seas: July 31, 2021 departing from Fort Lauderdale, Florida

Ovation of the Seas: May 5, 2022 departing from Vancouver, Canada

Quantum of the Seas: December 1, 2020 departing from Singapore

Radiance of the Seas: April 29, 2022 departing from Vancouver, Canada

Rhapsody of the Seas: May 23, 2022 departing from Civitavecchia (Rome), Italy

Serenade of the Seas: July 19, 2021 departing from Seattle, Washington

Spectrum of the Seas: October 5, 2021 departing from Hong Kong, China

Symphony of the Seas: August 14, 2021 departing from Miami, Florida

Vision of the Seas: January 24, 2022 departing from Fort Lauderdale, Florida

Voyager of the Seas: April 24, 2022 departing from Copenhagen, Denmark

Wonder of the Seas: March 4, 2022 departing from Fort Lauderdale, Florida


For guests on a cancelled sailing, we're now offering more options.

Below are some options for you, including one that has been very well received by our guests, as it provides a little something extra to use when we all start cruising again!


As a result of this change, we’re providing you with a 125% Future Cruise Credit to come back and sail with us by December 31, 2022, or one year from the original sailing date, whichever is later. Please re-book using your FCC by April 30, 2022. We will automatically issue you your Future Cruise Credit (FCC) via email, so there’s nothing for you to do!

• Please know, taxes & fees and any RoyalUp upgrades will be automatically refunded. You can expect to see these in 45 days.

• If you used a Future Cruise Credit to pay for your impacted sailing (including previous Global Suspension FCCs), you’ll receive a new Future Cruise Credit. This certificate will be for 125% of any new monies paid on this sailing, plus 100% of the value of your original redeemed credit, with an expiration date of April 30th, 2022 and a sail by date of December 31, 2022, or one year from the original sailing date, whichever is later.

• Guests booked on charter sailings are not eligible for offers related to the Global Suspension or Cruise with Confidence. Please refer back to the charter client for more information.

Frequently Asked Questions

• How quickly will I get my Future Cruise Credit so I can rebook?

• How is the 125% Future Cruise Credit calculated for cruises cancelled due to the COVID-19 operations suspension?

• My cruise was cancelled due to a previous global suspension. I rebooked and now my new cruise has been cancelled. What happens to my refund and/or Future Cruise Credit?

• If I opted into the Cruise with Confidence 100% Future Cruise Credit, do I qualify for the 125% Future Cruise Credit or a refund for sailings cancelled due to the COVID-19 operations suspension?

• How can I redeem my Future Cruise Credit?

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If you prefer the lower value in a full refund instead of the 125% Future Cruise Credit, we’re happy to process this for you.

• We’ll then deactivate your Future Cruise Credit and process your refund to your original form(s) of payment, which will include any non-refundable deposits.

• To avoid waiting on the phone to cancel, please click here and we will get the process started for you. Note: Please know, once we receive your refund request, we unfortunately won’t be able to accept an FCC request if you change your mind.

• You can expect to receive your refund 45 days after you submit your request.

• Please note: If you used a Cruise with Confidence certificate on this sailing, and you request a refund instead, we’ll refund any NEW funds paid above the certificate amount, and we’ll reinstate your original Cruise with Confidence certificate.

Frequently Asked Questions

• Until when can I request a full refund?

• If I opted into the Cruise with Confidence 100% Future Cruise Credit, do I qualify for the 125% Future Cruise Credit or a refund for sailings cancelled due to the COVID-19 operations suspension?

For all sailings cancelled as part of our suspension of operations due to COVID-19:

• If you purchased refundable air or hotel accommodations through Royal Caribbean, they will be automatically refunded to you within 45 days after we process the cancellation.

• If you booked non-refundable air through Royal Caribbean or booked on your own, please contact the service provider directly for your options with them.

Important Travel Notice

Health and safety protocols, guest conduct rules and regional travel restrictions vary by ship and destination, and are subject to change without notice. Due to evolving health protocols, imagery and messaging may not accurately reflect onboard and destination experiences, offerings, features or itineraries. These may not be available during your voyage, may vary by ship and destination, and may be subject to change without notice.

Global Suspension Refund Update

As we went into our global suspension of sailings, we initially estimated that refunds would take 30 days. Unfortunately, with an unprecedented volume of refunds and credits, we have been delayed. We’ve worked diligently to resolve most of the volume issues and are working around the clock to address the backlog to get you your refund as quickly possible. Currently, some refunds are taking up to 45 days from the date requested.

Please know that each and every request is receiving the same level of care and dedication. And rest assured, your refund will be honoured and it is coming – it’s just taking a little longer than expected and we’re very sorry about that. We thank you for your patience and understanding during this time.

Questions or concerns? Contact Us with your questions.
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